Frequently asked questions

If you don’t see your question here, email us at Contact@pv-sports.com or call +52 322 106 9411.

Where do you deliver?

We deliver within our service area: Nuevo Vallarta, Bucerias, and Punta Mita.

Is delivery and pickup free?

Delivery and pickup are free in Nuevo Vallarta and Bucerias. Punta Mita delivery/pickup has a fee that varies by bike (shown during booking).

Do you have a pickup location?

Yes—pickup is available in Nuevo Vallarta at Paseo de los Cocoteros 114, Flamingos, 63732, Nuevo Vallarta, Nayarit, Mexico.

How do I book an e-bike?

Choose your bike on the Rentals page and complete checkout through our online booking system. You’ll receive a confirmation with your details.

Can I book same-day?

Yes, same-day rentals are often available. For the quickest help, call or text us at +52 322 106 9411.

What are your hours?

We’re open daily, 7:00 AM – 6:00 PM (local time).